I recently saw a new patient who had been to several of the hearing care providers in the area: an audiologist who works for an ENT physician and the local hearing aid chain stores. I asked him to compare his experience across providers and tell me the difference, if any.
He said that his time with Ears to You was more personal than all the others. What he said, essentially, was that we took the time to listen to his concerns, asked questions that helped us understand his needs, and did tests that provided a foundation for a personalized plan of action. We ordered the custom devices he desired and are looking forward to better hearing for him later this week.