Well, the first place to go is the FAQ on my website. But for this post I’d like to highlight a concern I became aware of this week. Someone in a local assisted living facility lost one of her hearing aids which was purchased last year from a local hearing aid dispenser. Her hearing aids are still under the loss warranty, but her dispenser charges 25% of the original purchase price as a loss claim deductible. In this case, it is $787.00.
By way of comparison, I charge a flat fee of $250.00 as a loss claim deductible. Now maybe the manufacturer this dispenser works with charges way more to replace a hearing aid than the manufacturers I work with, but I doubt it. So here’s another question to ask when you shop for hearing aids: How much do you charge if I lose an aid while under warranty?